In most cases, yes, but if the transaction is less than a certain amount, the merchant is only required to provide a receipt if you request it. In addition, the merchant is not required to provide a receipt for a low value transaction on an unsupervised terminal, for example. B a vending machine. As a general rule, a merchant is allowed to request identification, but cannot require it as a condition of acceptance of the Visa card. However, there are exceptions, for example. B when Visa has authorized the merchant to request, in certain circumstances, identification to combat fraud. In some countries, for example. B, Russia, the United States and some Asian countries, a trader is allowed to charge a convenience fee to the customer. The fee must be a flat fee (not a percentage of the transaction amount), be clearly disclosed and constitute a payment for the comfort of payment via an alternative payment channel (for example. B online) different from the merchant`s normal payment channel (for example. B, mailing a cheque or paying in person). Some traders (for example. B government, education) in Canada, Egypt, Russia and the United States are allowed to assess service charges for visa card transactions.

As a general rule, a merchant is not allowed to set a minimum or maximum amount for a visa transaction. However, exceptions apply in U.S. and U.S. territories, such as Puerto Rico, the U.S. Virgin Islands and Guam. In these locations and only for credit cards, a merchant may require a minimum transaction amount of $10, and government agencies and education merchants can set a maximum transaction amount. If a merchant has refused to accept your Visa card on the grounds that the merchant requires a minimum or maximum amount on a Visa debit card or that the amount of a credit card is more than 10 $US, please inform your visa issuer. Visa has strict rules for currency conversion if you use your Visa card outside the country where it was issued. You must have the option of having the booking processed in local currency. If the merchant has not done so, please inform your Visa card issuer.

As a general rule, visas are a method of payment and not a method of collecting or executing a contract. However, under certain conditions, certain types of dealers (accommodation, rental [vehicle, bicycle, boat, equipment, motorhome, motorbike, truck/trailer] and trailer/camping parks) may accept a guaranteed reservation (the cardholder provides a Visa account number, but does not pay at the time of booking to ensure that accommodation, goods or services as booked and agreed with the merchant are available). For more information, please contact your Visa-Acquirer. Below are some frequently asked questions about visa rules. If you have a question about a visa rule that is not covered below, please contact Visa at [email protected]. Please note that visa rules change from time to time. If there is a discrepancy between the information contained in these frequently asked questions and the visa rules, the visa regime applies. You will find other requirements in the visa acceptance agreement between you and your purchaser. In some countries (Australia, Canada, India, South Africa, United States), a merchant is allowed to repay cash in a visa transaction under certain circumstances and for certain types of cards (for example. B debit cards).

Refunds are only allowed if the Visa card has been sent to the same country as the merchant. Learn more about visa rules as a consumer or trader A merchant is allowed to offer discounts on beard numbers, but the discount must be granted in the form of a reduction in the standard price.